We know that for us to be successful, you need to be successful. It's a partnership. Our motivated support staff has over seventy years experience providing technical support to our industry. Whether answering questions, training users, creating new procedures, or developing new technology, we work hard to make sure you deliver results. Here's how we along side out customer to make a product; solve a customer's problem.
It is almost end of day here. The installation went fine, some hiccups with systems stuff, but the benchmarks are screaming! This has been a great project to work on.
Our first afternoon was spent running a 2D line through PSTM and PSDM. They wanted me to jump straight into PSDM but I insisted on doing a PSTM first to make sure I had all the floating datum stuff handled properly. Good thing too, because it took a while to figure out the problems we had.
The customer's focus is on PSDM and tomography on a 3D project. So, that is where we headed. The first thing we did for the depth migration was to convert the rms velocity to starting interval velocity within Promax. Unfortunately, the resulting model was unstable! It was useless. The customer was faced with throwing away their rms pstm model and starting over.
Luckily, the Tsunami team was able to regroup. We saw this as an opportunity for everyone. Tsunami came up with a better way to make conversions so that important horizons are imaged properly.
After the customer did some testing in-house at Tsunami's offices we are ready to go. We have improved our software, and they can do residual analysis and tomography with our auto-picker thanks to the excellent starting model.
