Software support hours are 8:00am to 5:00pm Monday through Friday Central Standard Time.

Submit a Support Ticket...                          

In order to better server our customers, we have instituted a call tracking system.  This will allow for faster response to client issues and allow clients to review their previously submitted issues.   Please click here to submit your support ticket. 

Please note:  You will be sent an email with successful completion of the support ticket.  Please use the link sent in the email to attach any log files, parameter files or images necessary to resolve your support issue.  You may also use this link to track the progress of your issue as well as view your past issues.

 

To reach software support by telephone…

713.783.1435

Josie Velasquez - Receptionist
John Walker - ext. 134
Jenny Bourgeois – ext. 112
Kendall Lemke – ext. 111

 

To reach software support by email…
John Walker – john.walker@tsunamidevelopment.com
Jenny Bourgeois – jenny.bourgeois@tsunamidevelopment.com
Kendall Lemke – kendall.lemke@tsunamidevelopment.com  
Mikhail Cherny - mikhail.cherny@tsunamidevelopment.com

 

For software development…
Bill Kamps – bill.kamps@tsunamidevelopment.com